Terms & Conditions
Welcome to Deyazan ("we," "us," "our," or "Company"). These terms and conditions ("Terms") regulate your use of our website [www.deyazan.com] and the purchase of our products ("Products"). By accessing our website and completing purchase transactions, you agree to comply with these Terms.
1. Product Information
We take great care in accurately displaying and describing the quality of our products. However, please note that colors and details may slightly vary due to screen settings and the handmade nature of our products.
2. Orders and Payment
Placing an Order: When you place an order to purchase any of our products, you agree to provide accurate and complete information.
Pricing: We reserve the right to change prices without prior notice.
Payment: The full amount must be paid when placing the order. We accept [Visa, Mastercard, Apple Pay].
3. Shipping and Delivery
Shipping: We offer shipping within the United Arab Emirates.
Delivery Time: Estimated delivery times will be provided during the checkout process. Delays may occur due to unforeseen circumstances.
Tracking: Once your order is shipped, you will receive a tracking number to monitor the shipment's status.
Communication: Customers will be contacted within 24 hours of placing the order.
4. Returns and Exchanges
Returns: We accept returns within three days of receiving your order. Items must be unused and in their original condition.
Exchanges: We accept exchanges within three days of receiving your order for a different size or color, provided the items are unused and in their original condition.
Refunds: Refunds will be processed within 14 business days of receiving the returned product in its original condition.
5. Intellectual Property
All products of De Yazan, designs, and content on the website are protected by intellectual property rights. You agree not to reproduce, distribute, or use our content without written permission.
6. Limitation of Liability
Our liability for any claims arising from the purchase or use of our products shall not exceed the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy [Link] to understand how we collect, use, and protect your personal information.
8. Governing Law
These Terms are subject to the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Abu Dhabi.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website.
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you have any questions or concerns, please contact us via email at info@deyazan.com or via WhatsApp at +971507741906 during business hours from 9 AM to 9 PM.
